BLCK Hospitality · Copenhagen
EN
Talk to us
For concierge teams

The ride you put
your name on.

When you send a guest to a car, your name goes with them. BLCK is the chauffeur service built around the concierge desk: booked in a minute, confirmed by a person, followed to your door.

Talk to usHow it works
Never cancelled
on a guest.

Not once since our first ride. When we confirm a car, the car comes.

Never late
to a pickup.

The chauffeur is waiting before your guest is. Airport pickups follow the flight.

Confirmed
by a person.

Every booking is read and confirmed by someone at BLCK, not passed to whoever is nearest.

At the desk

A car for any guest, in three taps.

The Business Portal runs on the desk's screen and on your phone. Nothing to install for you, and nothing for your guest.

A new request: who it is for, the route and the time
01

Start with the guest

A name and a mobile number is all it takes. Then where and when. Your hotel is saved, so the route is half written.

Payment: the ride goes on the hotel's invoice
02

Choose who pays

Put it on your hotel's invoice, or send a payment link for the guest to settle. You see the price before you confirm.

Booked
03

Booked

We confirm the car. Your guest gets a link to follow the car, and the ride sits in your trip list from now until the door.

The Business Portal as it is today. Hotel, guest and price are examples.

For your guest

Nothing to download. Nothing to figure out.

Your guest opens one link. It shows their booking, then the car on the map, the chauffeur's name and the plate.

  • One link, no appIt opens in the browser on any phone.
  • They know who is comingThe chauffeur's first name, the car and the plate, before the car arrives.
  • A word with the chauffeur"I'm at the side entrance." Sent from the link, read in the car.
  • Closed or openClosed to your guest's own number, or open for a group to share. You choose when you book.
The arrival

Know where the car is before your guest asks.

The first minutes of a stay are the ones your guest remembers longest. You see the same car your guest sees, so someone is at the door when it pulls up.

  • The pickup follows the flightAn early or late landing moves the pickup by itself. Nobody calls anybody.
  • Met in arrivalsThe chauffeur is waiting in the arrivals hall with your guest's name, and walks them to the car.
  • The car, to your doorFollow it on the map from the desk, on the same link your guest holds.
  • Every ride in one listToday's cars and where each one stands, on the desk's screen.
Who drives

Built with the people who drive.

A concierge and a chauffeur have the same trade: a name that took years to earn. We work with Copenhagen's independent chauffeur companies, on terms they can make a living from.

  • Owner-run, licensedEvery ride is driven by a licensed Copenhagen chauffeur company. We check the permits, and we keep a record of who drove, in which car.
  • Grown one partner at a timeWe add a company when we know its people. Not before.
  • IndependentNo outside capital and no ride-hailing group behind us. Nobody is pushing us to grow faster than we can keep our word.
The bill

Your price to your guest. Ours to you.

You pay our rate for the ride. What your guest pays is yours to set, and the difference is yours to keep.

Example · BLCK to the hotel
DKK 1,089

Our rate for the ride, on your hotel's invoice. You see it before you book.

Example · The hotel to its guest
DKK 1,450

Your own price, on your own bill. We never show it, change it or send it to anyone.

An example only: an airport ride in a business sedan. Your guest price is whatever you set.

Inside your hotel system

Straight onto the room bill.

BLCK connects to the system your front office already runs. Type a room number, pick the guest, book. Your price goes on their bill. Nobody re-keys anything.

Picking a guest by room
Room charge

The pilot, as built. Guests, rooms and prices are examples.

Your guest list

Search by room or by name. The guest's details come from your system, not from a form.

Before they arrive

Book the airport pickup on a confirmed reservation. The charge lands on the stay when the ride is done.

On the bill in time

Posted when the ride is done, or straight away when your guest checks out that day. Your price, your currency.

Taken back by itself

A cancelled ride takes its charge off the bill. Nobody chases a correction at checkout.

Mews
In pilot

Built and running against Mews' test hotel. Ask us about yours.

Apaleo · Oracle OPERA
Next

Until then: every ride on one company invoice, guest by guest.