← BLCK

Driver Support

BLCK DRVR is the app for approved BLCK chauffeurs. Access is invite-only — drivers join through a BLCK or fleet invitation; there is no public sign-up. Passengers use the separate BLCK client app. If you need us outside the app, we're here.

Contact

Email:

We aim to respond within one business day.

Getting Started

Sign in with your phone number and the verification code we send you. Your access is provisioned when BLCK or your fleet invites you. Once you're in, complete your driver profile to reach your timeline.

Shifts & Trips

Start a shift from the bottom bar to go on duty. While on shift you'll receive trip offers matched to you — accept one to see pickup, route, and timing, then navigate with live ETAs shared to your passenger. End your shift from the same bar when you're done.

Live Activities (iPhone)

On iPhone, during an active shift, BLCK shows your current trip on the lock screen so you can follow it without opening the app. On Android, an ongoing notification shows that you are online and sharing your location. It updates in the background as the trip progresses.

Earnings

Completed trips and your shift earnings summary appear in the app for your reference. Payment is handled by your fleet — for questions about a specific payout, contact your fleet directly.

Deleting Your BLCK DRIVER Account

BLCK DRIVER is published by BLCK TECH. You can delete your driver account and its data at any time. In the app: open the menu (top left) → Profile → Request account removal, review what will be deleted, and hold the button to confirm. Or email from the phone number or email on your account and we will do it for you, normally within 30 days.

— Deleted permanently: your profile and sign-in, your vehicle and document records, your shift and location history, your saved places and calendar, and your devices and notification settings.

— Kept as service records: completed trips you drove and your messages in trip conversations, because clients, fleets and BLCK need them for billing, tax, accounting and disputes. They are kept as long as the law requires (in Denmark, generally up to 5 years for accounting records) and then deleted.

Coverage

BLCK currently operates in Copenhagen, Denmark.

Read our Driver Privacy Policy →