← BLCK

Support

BLCK is a personal chauffeur service in Copenhagen. The whole experience runs through one conversation with your team — but if you need us outside the app, we're here.

Contact

Email:

We aim to respond within one business day.

Booking a Trip

Open the app, sign in with your phone number, and start a new trip — enter your pickup and destination, and your BLCK team takes it from there in the conversation.

Payments

Trips are charged to the payment method on your account, processed securely through Stripe. Each trip's charge appears in your conversation history.

Deleting Your BLCK Account

In the BLCK app: open your profile → Request account removal, review what will be deleted, enter an email for the confirmation, and hold the button to confirm.

Or email from the phone number or email on your account and we'll do it for you, normally within 30 days.

Your profile, sign-in, saved places, preferences and voice recordings are deleted permanently. Records of trips you paid for are kept, anonymized, for as long as accounting law requires.

Coverage

BLCK currently operates in Copenhagen, Denmark.

Read our Privacy Policy →