A ride is asked for, a person at BLCK confirms it, and you follow it on one link or in the app. That is all of it.
The same three, whoever books.
BLCK lets the system take care of the routine: following a flight, moving a pickup, keeping the record of who drove. The moments that matter are handed to a person: confirming a booking, answering when a plan changes, deciding what to do when something goes wrong.
In the app, a ride is paid with your card after you confirm it. A ride booked by a company goes on the company’s invoice, or is paid by a payment link.
BLCK is a platform, not a fleet. Every ride is driven by a licensed chauffeur company on terms it can make a living from, and every booking is confirmed by a person at BLCK. BLCK’s first service area is Copenhagen.